1. Acceptance of Terms
By accessing or creating an account on Kairos ("the Service") provided by Kairos Studia ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
2. Eligibility
You must be at least 18 years old to register and use the Service. By using the Service, you represent that all information provided is accurate and complete. If using the Service on behalf of a photography studio or business entity, you represent that you have legal authority to bind that entity to these Terms.
3. Photographer Accounts & Gallery Access
Account & Subdomain Credentials
You are responsible for maintaining the security of your account credentials and custom studio URL / subdomain. All activities occurring under your photographer workspace are your responsibility.
Gallery PIN & Access Authorization
You retain full control over client gallery access settings, including 4-digit PIN protection, visitor registration requirements, and download permissions. You and your authorized clients are responsible for safeguarding PIN credentials.
Watermarking & Asset Protection
Where your plan includes it, you can upload a watermark that Kairos applies to web-size downloads when you enable it for a gallery. Original-size downloads are delivered without a watermark, and gallery previews are not overlaid. Watermarks, passwords and PINs are digital safeguards only; you acknowledge that no digital display is immune to screenshots, screen recording or capture, or to someone sharing a link or password.
Your Clients, Subjects & Consents
You are responsible for having the rights, releases and consents needed to photograph, upload and share the people and places in your media (including the consent of a parent or guardian for minors), and for how you use the contact details your clients provide. Kairos processes client and visitor information on your behalf as described in our Privacy Policy.
4. Acceptable Use Policy
You agree to use the Service solely for lawful photography studio operations and client proofing. You must NOT:
- Upload or share content that is illegal, defamatory, obscene, or infringes third-party copyrights or privacy rights
- Upload media for which you do not possess copyright or valid licensing authorization
- Attempt to bypass storage quotas, collection limits, or system access controls
- Use automated scripts, bots, or scrapers to extract high-res assets or metadata from the Service
- Distribute malware, malicious links, or unauthorized promotional spam through client galleries
- Interfere with or disrupt the stability, security, or performance of Cloudflare R2 storage or platform servers
5. Intellectual Property & Copyright Ownership
100% Photographer Copyright Ownership
You retain 100% copyright, trademark, and intellectual property ownership of all photos, videos, and media files uploaded to Kairos Studia. We claim zero ownership over your creative work.
Limited Operational License
By uploading content, you grant Kairos Studia a strictly limited, non-exclusive, royalty-free license solely to host, process, watermark, and display your media as necessary to operate the Service for you and your clients.
Our Platform Rights
The Kairos Studia brand, logo, code, interface designs, and infrastructure are the exclusive property of Kairos Studia. You may not copy, reverse engineer, or create derivative works of the platform.
6. Subscriptions, Storage Quotas & Razorpay Billing
Subscription Tiers & Razorpay Gateway
Subscription plans (Free Trial, Basic Starter, Professional Studio, Business Elite) are billed via Razorpay. Paid plans may be bought as a one-time purchase lasting exactly 30 or 365 days, or as an auto-renewing subscription. By choosing auto-renewal you authorize recurring billing to your selected payment method. Auto-renewal is available only on payment methods that Razorpay supports for recurring payments (currently credit cards, prepaid cards, e-mandate and UPI Autopay); one-time purchases can use any method offered at checkout, including UPI, cards and netbanking. The Free Trial lasts 14 days and does not allow galleries to be published publicly. Prices are in Indian rupees and are final; no separate tax is added.
Storage Limits & Quotas
Each plan includes a Cloudflare R2 storage quota — 2 GB on the Free Trial, 50 GB on Basic Starter, 200 GB on Professional Studio and 500 GB on Business Elite — along with limits on galleries, email templates and categories. Uploads that would exceed your quota are declined. Additional storage may be purchased separately as an add-on, subject to a minimum purchase size, and runs for its own validity period from the date of purchase rather than expiring with your plan.
Exceeding Your Plan Limits
If your account comes to hold more than your plan allows — for example after moving to a smaller plan, or when a storage add-on expires — we will notify you and you will have a grace period to resolve it. If it is not resolved within that period, new uploads and new galleries are paused until your account is back within its limits. Your existing content is not deleted, your galleries remain published, and your clients keep full access. You may lift the pause at any time by removing content, purchasing additional storage, or moving to a larger plan. Where your account is over its limits at the time of a purchase or renewal, we may require you to resolve this before completing the transaction, and any additional storage needed will be shown and priced separately before you pay.
Non-Payment, Account Hold & Deletion of Data
If a paid plan is not renewed, a 3-day grace period follows during which your account continues to work normally. After that the account is placed on hold for 14 days: it becomes read-only, all galleries are unpublished and any custom domain stops serving, but every file is retained and renewing restores your galleries and settings. IF THE ACCOUNT IS NOT RENEWED BEFORE THE END OF THE 14-DAY HOLD, ALL GALLERIES, PHOTOS AND VIDEOS ARE PERMANENTLY DELETED FROM STORAGE. This deletion is irreversible, there is no backup from which content can be restored, and it occurs whether or not you sign in again. The same applies at the end of an unconverted 14-day Free Trial. We send warning emails in advance stating the exact deletion date, and you may download your original files at any point before it.
Cancellation Policy
You can cancel auto-renewal at any time via your billing dashboard. Cancellation takes effect at the end of the current paid billing cycle, during which your premium features remain fully active. After that cycle ends, the grace period and account hold described above apply.
Refund Policy
Subscription fees are non-refundable except where required by applicable consumer protection laws or in cases of proven billing errors reported within 30 days.
7. Account Termination & Data Export
We reserve the right to suspend or terminate accounts that violate our Acceptable Use Policy. You may close your account at any time. When you delete your account, your galleries, photos, videos and branding are permanently removed from storage by a background process that starts immediately, and any auto-renewing subscription is cancelled. Payment and invoice records, and a minimal record that the account was deleted, are retained as described in our Privacy Policy. Deletion cannot be undone.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." KAIROS STUDIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT ACCESS WILL BE UNINTERRUPTED, FULLY UNFAILING, OR ERROR-FREE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KAIROS STUDIA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF DATA, REVENUE, OR CLIENT GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO KAIROS STUDIA IN THE PRECEDING TWELVE (12) MONTHS.
10. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India. Any legal dispute or claim arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.
11. Changes to Terms
We may update these Terms from time to time. Registered users will be notified 7 days prior to material updates via email or account notifications.
12. Contact Support
For questions regarding these Terms or support requests, contact us at support@kairosstudia.com or visit kairosstudia.com.